Conducting Company: Kobe Cruiser Inc.
Address: 1-6-1 Higashi Kawasaki-cho, Chuo-ku, Kobe-shi, Hyogo Prefecture
[Reception Method]
At reception, please show your reservation confirmation sheet, a printout of the reservation confirmation e-mail, or show the e-mail on your mobile device screen to staff.
[Operation Conditions/Tour Conditions]
If customers are deemed as having a fever of 37.5°C or higher during the pre-boarding temperature check, they will have their temperature checked again with a contact-type thermometer. In the event their temperature is still 37.5°C or higher, it will be viewed as having the new infectious disease, and in order to prevent further infection/spreading, the customer will be prohibited from boarding in accordance with the company's transport regulations (Passenger Transport, Section 2 Paragraph 3) which is based on the Marine Transportation Act.
[Exemptions/Itinerary Guarantee: Itinerary/Destinations]
This is an unguided plan, so please go to the meeting location on your own. Please make sure to go to the ticket counter by 30 minutes (16:45) before the departure time.
Please do not be late. Even if there are participants arriving late, the cruise will set sail at the scheduled time. Refunds will not be given in such cases.
The cruise may be canceled due to unavoidable situations such as natural disaster, fire, shipwreck, and other cases where the ship may be in danger or be damaged.
Depending on operational circumstances, certain tour dates may be canceled, or tour operation may cease entirely.
[Important Notes/Supplements: Meeting/Pick-up/Pick-up Location]
Concerto reception desk at the Mosaic 1st Floor ticket counter (ocean side) / 16:45
[Important Notes/Supplements: Regarding Children/Infants]
1 infant under 6 years old per adult may join for free if meals are not required. If the number of accompanying infants exceeds the number of adult guests, please pay JPY 1,375 each at reception on the day.
[Important Notes/Supplements: Regarding Meals]
Menu: French Course
Appetizer, soup, 2 warm dishes, dessert, bread, coffee (tea)
*The menu is subject to partial changes.
Vegetarian meals must be requested at the time of booking. Requests on the day cannot be accommodated.
Additional food and drink orders must be paid for separately at the location.
[Important Notes/Supplements: Facility Information]
Concerto
Address: 1-6-1 Higashi Kawasaki-cho, Chuo-ku, Kobe-shi, Hyogo Prefecture
Access: About 7 minutes on foot from JR Kobe Station and Harborland Station (Kobe Municipal Subway Line)
Concerto Reservation Center / Tel: 078-360-5603

• *Click here to see the Travel Contract
• *Click here to see the cancellation policy