Planning Company：JTB Global Marketing & Travel Inc.
Address：2-3-14 Higashi Shinagawa, Shinagawa-ku, Tokyo
Japan Tourism Agency Registered Travel Agent (No. 1723) A member of the Japan Association of Travel

<[Reception Method]
At reception, please show the reservation confirmation sheet or e-mail (printout/digital copy on mobile device) to staff.

[Operation Conditions/Tour Conditions]
- If the minimum number of participants (2) is not met by 14 days before the scheduled date, the tour on that date may be canceled.
- The last reception day (reservation deadline) is 8 days prior to the tour.
- If the tour is canceled, customers will be notified by the conducting company or their travel agent.
- For requests regarding tours where answers from the tour operator are required in advance, please input in the Remarks field and contact the tour operator.

[Exemptions/Itinerary Guarantee: Itinerary/Destinations]
- The order of activities and arrival times may differ on the day depending on reasons such as road conditions and congestion at destinations.
- Train times may change due to timetable alterations or other reasons.
- Depending on the number of tour participants, transportation to be used may be a mid-size bus, small bus, hired car, taxi, etc.
- Seats may not be designated."

[Important Notes/Supplements: Regarding Children/Infants]
- Children younger than 11 years old are not permitted to participate. "
"[Important Notes/Supplements: Regarding Meals]
- Lunch is not included on Day 1. Customers may purchase their own lunch in the Shinminato Kittokito Ichiba market as it has several food establishments, but as the food is mainly seafood, those who prefer not to eat seafood are advised to prepare their own food in advance if necessary.
　 There are tables and chairs for dining inside the market.
- Lunch on Day 2 will be a light bento box meal (rice ball).
- Dinner on Day 1 may be changed to a vegetarian meal. If preferred, please make a request at least 8 days prior to departure."

[Important Notes/Supplements: Accommodation Information]
Day 1 Hotel: Hotel Tateyama
Address: Murodo, Ashikuraji, Tateyama-machi, Nakaniikawa-gun, Toyama Prefecture
Tel.: (0) 76-463-3345
Website: <a href=http://h-tateyama.alpen-route.co.jp/ target="blank" class="link">http://h-tateyama.alpen-route.co.jp/</a>
Guestroom Type: Twin

Day 2 Hotel: Grandvrio Hotel Unazuki Onsen
Address: 7-26 Unazuki Onsen, Kurobe-shi, Toyama Prefecture
Tel.: (0) 50-5211-5770
Website: <a href=https://www.route-inn.co.jp target="blank" class="link">https://www.route-inn.co.jp</a>
Guestroom Type: Japanese-style room

[Important Notes/Supplements: Regarding Canyon Route]
- During the meet-up at Kurobe Dam, personal belongings will be inspected. Hazardous materials and toxic substances cannot be brought in.
- Names on passports will be confirmed for all participants. Please be sure to bring the passports of all members of your group.
- Within the Canyon Route, please be sure to follow the instructions of the accompanying staff and be mindful of your safety.
- Due to restrictions on tour time, customers are asked to cooperate in following the staff’s instructions for smooth transfers.
- For safety, please be sure to wear a helmet.
- As space is limited, please keep your belongings to a small amount that can be placed on your lap.
- The Canyon Route consists of several transfers between different modes of transport, and plenty of walking inside dark tunnels and ascending and descending stairways. For customer safety, passage using walking aids such as canes, wheelchairs, etc. will be prohibited.
- In case of emergency, it may be necessary to travel a long distance through passageways with steps and narrow areas to evacuate.
- The entire Canyon Route is located in tunnels underground. As each transportation method was built for construction, equipment is not the same as in general public transportation. Vehicle interiors are very small and it may be uncomfortable as vibrations can be strongly felt. There are also particular transportation with large elevation differences.
- Those who are pregnant, easily get motion sickness, or have severe claustrophobia or acrophobia are advised to refrain from participating.
- For customer safety, the tour will be accompanied by a guide. Those who are unable to hear the guide well must participate with a carer.
- Participating while under the influence of alcohol is strictly prohibited.
- Please wear sneakers or other shoes that are easy to walk in. Avoid wearing sandals or high heels as it could be unsafe.
- Please follow the guide’s instructions with regards to taking photos inside facilities. In addition, please refrain from taking videos.
- Smoking is prohibited all throughout from Keyakidaira to Kurobe Dam.
- In case of the following, Canyon Route operation may be suspended.
1. If there is a problem with transportation equipment and operation is not possible
2. When Kurobe Gorge Trolley Train or Omachi Alpine Line general transportation is suspended or very likely to be suspended due to inclement weather, etc.
3. In the event of other unexpected circumstances

[Important Notes/Supplements: Regarding Alpen Route]
- As it is on a highland 3,000 meters high, temperatures on the Tateyama Kurobe Alpine Route are typically 10 to 15 degrees Celsius colder than in Tokyo.
Temperatures at this time is 10 degrees Celsius or lower, and participants will often feel chilly. As the Murodo vicinity may have some light snow, bringing thick clothing is recommended.
[Standard Items to Bring]
Rain gear, sneakers, hat, etc. *These are not included in the tour fees, so please prepare them in advance."

[Important Notes/Supplements: Meeting/Pick-up/Pick-up Location]
[About Ticket Pick-up]
Tickets and the final itinerary may be picked up at either (1) a hotel designated for ticket and itinerary delivery, or (2) Tokyo City i. The designated Shinkansen may not be changed at the pick-up location.
If the address for the tickets and final itinerary to be sent to changes after booking, please inform us at least 8 days prior to the tour departure date.
Pick-up is possible starting from 7 days before the tour departure date until the day prior to departure. (Pick-up at Tokyo City i is possible starting from 3 days before the tour departure date until the day prior to departure.)
Pick-up may be made only on or after the designated pick-up date. Tickets cannot be issued or changed at Tokyo City i.
(1) If Hotel designated for ticket delivery is selected:
Tickets will be sent by the day prior to tour departure. When booking, please enter the hotel's official name, address (all including postal code, prefecture, city, area number, etc.), and the name used for the hotel booking.
Please be aware that service will not be possible if there are any errors in the information provided.

Please note that service to private residences or private lodgings (minpaku) is not available. Thank you for your understanding.
*Service to certain locations other than hotels, such as a business or embassy, is available. (Must be located in Japan.) Just as in the case for a hotel, please provide the address (all including postal code, prefecture, city, area number, etc.), and the name of the person to be sent to, along with contact information.

(2) If Tokyo City i is selected:
Please go to Tokyo City i and pick up the tickets on your own by the day prior to tour departure.
Pick-up at Tokyo City i is possible starting from 3 days before the tour departure date until the day prior to departure.
*However, pick-up is not available on the day of booking and the day after booking (business days only).
Tokyo City i (Tourist Information Center)
<a href=https://en.tokyocity-i.jp/about/access/ target="blank" class="link">https://en.tokyocity-i.jp/about/access/</a>
Address: B1F KITTE JP Tower, 2-7-2 Marunouchi, Chiyoda-ku, Tokyo
Open Hours: 8:00 - 20:00

*Pick-up is not available at Tokyo City i outside of open hours.
*We will not be held responsible if the customer is late for the Shinkansen as a result of not being able to conduct pick-up during open hours.
*Tickets cannot be issued or changed at Tokyo City i.

[Important Notes/Supplements: About Shinkansen]
(1) Please check your ticket and the final itinerary for the train number and departure time. Changes may not be made to the scheduled Shinkansen.
(2) The Shinkansen schedule may vary due to timetable revisions, etc.
(3) No refunds will be issued even if the Shinkansen tickets are not used.
(4) If you must cancel your tour after receiving the Shinkansen tickets, please send the tickets back to the planning company (see Remarks 1).
(5) GranClass is planned for the Shinkansen seating, but it may be changed to Green Car depending on the circumstances. In case Green Car is used instead, the difference will be refunded."

[Important Notes/Supplements: Regarding Luggage Delivery]
- Space is limited as transfers will be made between several modes of transportation throughout the itinerary. As much as possible, please keep your belongings to a minimum. Please refrain from bringing suitcases when participating.

[Important Notes/Supplements: Bus/Hired Car Company]
One of the following:
Chubu Kanko; Daiwa Kotsu; Iruka Kotsu; Chubu Kanko (Toyama); Toyama Chiho Railway; Toyama Kotsu Co., Ltd; or Takaoka Kotsu"

• *Click here to see the Travel Contract
• *Click here to see the cancellation policy