Planning Company: JTB Global Marketing & Travel Inc.
Address: 2-3-14 Higashi Shinagawa, Shinagawa-ku, Tokyo
Japan Tourism Agency Registered Travel Agent (No. 1723)
A member of the Japan Association of Travel Agents
[Operation Conditions/Tour Conditions]
*Watch the trailer on YouTube!
https://youtu.be/IYoVYgB3I0I
- This tour is a virtual tour via Zoom. Please note that this is not a live broadcast of an actual tour/from sightseeing spots.
- Please download Zoom on a smartphone or computer beforehand.
- The Zoom URL will be sent to the email address entered during booking 1-7 days prior to the tour.
*Use of the login URL is limited to customers who have made a booking.
- On the day, the National Government Licensed Guide Interpreter will be on standby 10 minutes prior to start. Customers are recommended to connect early.
- Customers may not be able to participate once 30 minutes have passed following the start of the tour. Thank you for your understanding.
- There may be a change of time, etc. depending on signal conditions on the day or other reason. Thank you for your understanding.
- There will also be a question and answer session. Please feel free to say something.
- The video and guide may be difficult to hear. Customers are recommended to participate in a quiet location.
- If the minimum number of participants (1) is not met by 2 days before the scheduled date, or due to other operational management circumstances, the tour on that date may be canceled.
Regarding Using Zoom:
- The Zoom meeting room opened online can be entered 10 minutes prior to start.
- For first-time users of Zoom, in order to prevent trouble when starting, please enter the room prior to the start time.
- While participants can enter and leave the room as they please, refunds will not be issued if participation time is shortened due to participant circumstances.
- For Zoom's basic operation methods, please check the Zoom official website below.
https://support.zoom.us/hc/ja
- *We will not take any questions relating to Zoom. Also, we take no responsibility for any errors or trouble that occur because of Zoom.
　　　If you have any questions on how to use it, etc. please inquire with Zoom.
[Disclaimers]
- Please note that refunds cannot be issued even in the event that customers are not able to participate on the tour due to an error in the email address entered when booking. Please enter the correct email address.
- Please note that refunds cannot be issued in the event that customers cannot participate on the virtual tour or end up participating partway due to trouble with the Zoom app or their device or due to an unstable Internet environment.
- During the virtual tour, there may be unexpected disruptions to images or sound depending on the signal condition. Please be aware that no refunds will be issued even in such cases.
- The tour may be recorded to improve quality. Thank you for your understanding.　*The recording is not publicized online.
[Important Notes/Supplements: Flow of Tour Participation]
[From Booking to Day Prior (or 1 Hour Prior to Tour on the Day)]
　(1) Book virtual tour
　(2) Zoom URL is sent to email address entered during booking
*The email subject line will be " Japanese Folklore Tradition in a modern city ".
[Day of Tour]　
　(1) Connect to Internet
　(2) Click on sent Zoom URL
　(3) Enjoy a virtual tour with online conversation with the guide and tour video of sightseeing spots on Zoom.
*In the event that the email with the Zoom URL does not arrive, please contact the agent that handled your tour booking.

• *Click here to see the Travel Contract
• *Click here to see the cancellation policy